Information Systems Specialist - Springfield, IL.

New position available at TROXELL!  Are you a highly organized, enjoy training, and ready to join a fantastic team?  TROXELL is in search of an Information Systems Specialist in our Springfield office to join our growing team.  If you think you have what it takes, we want to meet you!


  • Train all new staff members on the management system, other applicable software programs used in the everyday workflow, process, procedures and agency standards. 
  • Assess & address ongoing training needs for all staff and remote locations  


  • Work with System Administrator to develop/maintain training programs for new employees, including training aides, classroom instruction, coaching, and supervising new staff members during the training process.
  • Provide technical operating assistance to users. Troubleshooting, training, and communicating solutions.
  • Creates and maintains user profiles and assigns personal security codes and access to appropriate carrier sites.  Periodically monitors integrity of data within agency profiles on all carrier administered websites.
  • Provides back up to Systems Administrator as needed.
  • Assists in the on-boarding training & support of all new employees as part of the Merger & Acquisition Team.
  • Assists in the on-boarding of customer data for new agency acquisitions.
  • Performs special projects at management’s request.


  • Ability to be highly organized, yet flexible in dealing with shifting priorities, fluctuating workloads, and evolving procedures.
  • High degree of familiarity and aptitude with various Windows & Microsoft software applications.
  • Ability to research, interpret and learn new computer technologies for the improvement and betterment of the agency management systems & processes.
  • Must possess interpersonal skills necessary to assist others in problem solving. 
  • Ability to work independently with limited supervision, while maintaining positive staff relationships within a team work environment.

TROXELL is an Equal Opportunity Employer and offers a competitive salary with a comprehensive benefit package including Medical plans, Dental, Vision, Flexible Spending, Employer Paid Life Insurance, Short Term and Long Term Disability, 401(k) with Employer match, Paid Time Off, and Continuing Education.

To apply, please upload your resume or send your complete resume to