Commercial Lines Marketing Specialist - Springfield, IL.

What helps in growing a company?  New business!  TROXELL is constantly growing and is in need for a motivated and hardworking individual to join our Commercial Lines New Business team.  If you like a fast-paced environment, prioritizing and staying organized, this position is calling your name. 

Primary Functions:

  • Develops and maintains favorable relationships with risk managers, clients & carriers in order to increase revenue, and ensure that organizational services consistently meet client needs.        
  • Coordinates the handling and processing of product quotations for the client policy proposals, including reviewing for adequacy, completeness, and accuracy. 
  • Provides guidance, assistance, and follow-up in all aspects of customer quote service requests from management, risk managers, or service line personnel.  

Major Responsibilities:

  • Conducts detailed surveys to identify customer insurance needs, reviews existing policies, risk plans, property, products, and records. Expected to achieve annual risk manager  sales plan objectives.
  • Prepares sales proposals and marketing information including coverages, limits, deductibles, exclusions, and cost comparisons.   
  • Works with risk managers to complete carrier submissions and to answer client questions about policy applications and likelihood of acceptance.
  • Maintains extensive contact, by phone and mail (electronic/postal), with agents, insurance carriers, and division managers to facilitate appropriate and  comprehensive product customer service.
  • Maintains electronic and/or paper production files in an orderly, timely manner to ensure follow-up on outstanding or pending business matters. Attends sales meetings as required.
  • Keeps informed through vigilant review and appraisal of industry development and competitive markets, participates in carrier and agency training meetings and sessions, and maintains appropriate licensure.
  • Performs special projects at management’s request.


  • Ability to be highly organized, yet flexible in dealing with shifting priorities, fluctuating workloads, and evolving procedures.
  • Must possess excellent verbal and written communication skills, and enjoy working with people in a high volume customer service environment.
  • Ability to read and interpret complex industry documents such as policy limitations, underwriting standards, and procedure/policy manuals, and apply within prescribed routines and practices.
  • Ability to thoroughly analyze product information, and make timely and practical recommendations to risk managers, service personnel, and clients if necessary.
  • Ability to work independently with limited supervision, while maintaining positive staff relationships within a team work environment.
  • Must possess basic familiarity with computers and office equipment, experience with Windows applications such as Microsoft Excel and Word, and the Internet are highly desired.
  • Must be able to secure and maintain insurance licensure, at company expense.

Education and Training: 

  • Must be a High School graduate or GED, while advanced training at the technical, business, or college level is highly desired.
  • Five years prior work experience in the insurance industry or a related field is preferred.

TROXELL is an Equal Opportunity Employer and offers a competitive starting salary with a comprehensive benefit package. Competitive starting salary is dependent on HR experience.

To apply, please upload your resume or send your complete resume to